Support tickets are usually answered within 1-2 business days (Monday-Friday), unless the problem is unusually complex and needs to be sent to development.
 
Feature requests (new features, changes to existing features, new games, changes of information about existing games, etc.) submitted as a support ticket will not be reviewed, and should be submitted via the Feature Request Form.
 
If you want to cancel your subscription, it can be done by calling PayPal, toll free, at 1-888-221-1161.
 
We cannot assist with any custom scripting, custom HTML, custom XML/XSL, or custom CSS.  This is for base line functionality problem reports only.
 
If your problem has to do with the WYSIWYG editor, please make sure you have the absolute latest version of your browser installed before submitting a support ticket.